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Introducing the Imagicle Attendant Console for Webex Calling.

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Winter Release 2022

Rock your hybrid work. 
Secure, integrated, in the Cloud. 

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UC CLOUD SUITE

No action required.
Always up-to-date.

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UC ON-PREM SUITE

Manual update.
Active contract required.

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Attendant Console

Imagicle Attendant Console completed the Cisco technical review with Webex Calling. 

Our Imagicle Attendant Console successfully completed the Cisco technical review with Webex Calling. Today, Imagicle is the only ecosystem partner to offer a flagship Cloud Attendant Console complete with Advanced Queueing and Auto Attendant services able to work in hybrid environments and fully compatible with UCM, HCS, and Webex Calling multi-tenant and dedicated (former UCM Cloud).

Simple, Secure with Single Sign-On.

Same experience and secure access to all Imagicle apps for any user and device. Powered by the Imagicle Cloud, the SSO allows you to log in once and securely access all Imagicle apps, both cloud or cloud-connected.

 Compatible with the leading SSO and identity provider tools in the market like:

Attendant Console allows you to see the presence status from Webex, as well as from Jabber and Microsoft Teams.

Auto Attendant: Service Manager privilege. New role with privileges to  access configuration and reports for multiple defined services.

Manager Assistant: Automatic deployment On-Prem, delivering the same type of services of the Cloud version.

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UC HOSTED SUITE

Manual update.
Active contract required.

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GO TO WEBEX HUB

Imagicle UC Cloud Suite available on Cisco GPL S+!

As of early 2022, in addition to the existing perpetual licenses and SW subscriptions, Cloud SW Subscriptions (SaaS) options will be available on Cisco GPL S+ for all the Imagicle apps. Voice Analytics and Manager Assistant included.

UC Cloud Suite

Log in once, work everywhere.

Imagicle Voice Analytics.

Get the real value out of your conversations.

Brand new AI cloud-native service to analyze recorded audio calls with content transcription, sentiment analysis and further
insights on your conversations.

Transcription and analysis

Record and analyze conversations with customers and get the automatic transcription of your calls (6 languages supported).

Identify the sentiment

Determine if the tone of the conversation is positive, negative, or neutral. You can also analyze the sentiment of the single speaker and the single sentence.

A comprehensive dashboard

With sentiment trends, most used keywords in a precise period of time, and more.

Get notified when needed

Receive alarms and notifications about any critical situation and respond immediately.

YES, I WANT TO TRY!

Apply for a special promo and try Voice Analytics for free for 3 months!

Stop reading. Start trying!

Available as of Dec. 15th.

And that's not all...